Contact us

PETRÓLEOS DEL PERÚ - PETROPERÚ S.A.

Av. Enrique Canaval Moreyra 150, Lima 27 - Peru

  • Customer Service Line: (511) 630-4079 / Toll-free number: 0800-77155
  • Main Swithboard: (511) 614-5000 / (511) 230-3100
  • Office hours: from 8:00 a.m. to 16:30 p.m.

Primary Services

To get in touch with us, call our Main Switchboard (511) 614-5000 and then dial the extension number.

Conchan Refinery
Panamericana Sur km 26,5 - Lurin
Phone number: (511) 625-4000 / (511) 315-6330

Talara Refinery
Prolongación Av. G-2, Zona de Refinería Talara, Pariñas, Talara - Piura.
Phone number: (073) 28-4200 / (073) 28-4250

Iquitos Refinery
Maynas, Loreto - Iquitos
Phone number: (065) 23-3331
Fax: (065) 24-2768

El Milagro Refinery
El Milagro, Utcubamba - Amazonas
Refinery: (073) 28-4133
Sales and Invoicing: (073) 33-4525
Invoicing: (073) 28-4134
Fax: (073) 30-5664

Integral Security

Main office
Phone number: (511) 230-3100 / (511) 614-5000 extension 11400

Conchan Refinery
Phone number: (511) 315-6330 / (511) 625-4000 extension 64270
Fax: 295-7062

Talara Refinery
Phone number: (073) 28-4200 extension 23700

North Peruvian Pipeline
Phone number: (073) 28-4100 extension 40480

Iquitos Refinery
Phone number: (065) 58-1040 extension 35280

Environmental Management

Main Office
Phone number: (511) 230-3100 / (511) 614-5000 extension 14210

Conchan Refinery
Phone number: (511) 315-6330 / (511) 625-4000 extension 64206

Talara Refinery
Phone number: (073) 28-4200 extension 23750

North Peruvian Pipeline
Phone number: (073) 28-4100 extension 40186

Iquitos Refinery
Phone number: (065) 58-1040 extension 35290

Citizen Services

Document Processing

  • Reception of local, national and international correspondence
    Monday to Friday from 7:00 a.m. to 15:15 p.m.
  • Sending of local, national and international correspondence
    Monday to Friday from 7:00 a.m to 14:30 p.m.
  • Reception of invoices, receipts and receipts for fees
    Monday to Friday from 7:00 a.m. to 11:00 p.m.
  • Attending to retentions
    Monday to Friday from 8:00 a.m. to 11:00 p.m.

For more information, you dial(511) 6145000 extensions 14356 and 14330, or send us an email to unidadservicios@petroperu.com.pe.

Renting Facilities

  • Renting Auditorium
    Capacity: 299 people
    Includes: sound equipment, air conditioning, projector and area for coffee break (inside the auditorium hall)
  • Renting Conference Room
    Capacity: 50 people
    Includes: sound equipment and air conditioning

For inquiries about rental costs, availability of the space, request, form of payment, coordination, among others, write to: comunicaciones@petroperu.com.pe.

Visit our Refinery

PETROPERU SA, as a responsible citizen company, has opened its doors to Educational Institutions, Institutes of Higher Education, Universities, Public and Private Institutions and Civil Society in general, so that they know the complex processes of the Hydrocarbons Industry through guided visits in our Operations.

In the case of the Conchan Refinery, the visits for university or technical education students are part of the program "Knowing the Industry" - Social Responsibility, which aims to strengthen with practice, the academic training received in specialized courses or related professional careers; which is why individual visits are not made but through group visits of students.

To request the visit, the institution must send a letter to Petroperu S.A., which must be signed and stamped by the representative of the educational or university entity. This must be sent to the inbox table from our Main Office.

On the day of the visit, visitors must comply with the security procedures indicated by the Company (DNI, SCTR - Complementary Insurance Work Risk, appropriate clothing and footwear), then enter the refinery where our officials through educational explanations and simple will explain the refining processes and international standards used.

For inquiries send an email to comunicaciones@petroperu.com.pe