Contact us
PETRÓLEOS DEL PERÚ - PETROPERÚ S.A.
Av. Enrique Canaval Moreyra 150, Lima 27 - Peru
- Main Swithboard: (511) 614-5000 / (511) 230-3100
- Customer Service Line: (511) 630-4079 / Toll-free number: 0800-77155
- Office hours: from 7:00 to 16:30
Primary Services
To get in touch with us, call our Main Switchboard (511) 614-5000 and then dial the extension number.
Conchan Refinery
Panamericana Sur km 26,5 - Lurin
Phone number: (511) 625-4000 / (511) 315-6330
Talara Refinery
Prolongación Av. G-2, Zona de Refinería Talara, Pariñas, Talara - Piura.
Phone number: (073) 28-4200 / (073) 28-4250
Iquitos Refinery
Maynas, Loreto - Iquitos
Phone number: (065) 23-3331
Fax: (065) 24-2768
El Milagro Refinery
El Milagro, Utcubamba - Amazonas
Refinery: (073) 28-4133
Sales and Invoicing: (073) 33-4525
Invoicing: (073) 28-4134
Fax: (073) 30-5664
Integral Security
Main office
Phone number: (511) 230-3100 / (511) 614-5000 extension 11400
Conchan Refinery
Phone number: (511) 315-6330 / (511) 625-4000 extension 64270
Fax: 295-7062
Talara Refinery
Phone number: (073) 28-4200 extension 23700
North Peruvian Pipeline
Phone number: (073) 28-4100 extension 40480
Iquitos Refinery
Phone number: (065) 58-1040 extension 35280
Environmental Management
Main Office
Phone number: (511) 230-3100 / (511) 614-5000 extension 14210
Conchan Refinery
Phone number: (511) 315-6330 / (511) 625-4000 extension 64206
Talara Refinery
Phone number: (073) 28-4200 extension 23750
North Peruvian Pipeline
Phone number: (073) 28-4100 extension 40186
Iquitos Refinery
Phone number: (065) 58-1040 extension 35290
Citizen Services
Document Processing
- Reception of local, national and international correspondence
Monday to Friday from 7:00 a.m. to 15:15 p.m. - Sending of local, national and international correspondence
Monday to Friday from 7:00 a.m to 14:30 p.m. - Reception of invoices, receipts and receipts for fees
Monday to Friday from 7:00 a.m. to 11:00 p.m. - Attending to retentions
Monday to Friday from 8:00 a.m. to 11:00 p.m.
For more information, you dial(511) 6145000 extensions 14356 and 14330, or send us an email to unidadservicios@petroperu.com.pe.
Visit our Refinery
As a responsible company committed to society, Petroperú opens its doors to educational institutions, higher education institutes, universities, public and private entities, and the general public, offering guided tours of its operations nationwide to learn about the processes of the hydrocarbon industry.
These tours for university and technical education students are part of the company's social responsibility programs, designed to complement academic training with practical experiences in real-world operating environments. These tours are conducted exclusively in organized groups, not individually.
To request a tour, interested institutions must submit a letter to Petroperú, duly signed and stamped by the institution's representative. The request must be submitted through the company's online document submission system.
On the day of the tour, participants must comply with the company's established safety requirements and procedures, including presenting their national identity document (DNI), proof of Supplementary Work Risk Insurance (SCTR), and wearing appropriate clothing and footwear. During the tour, specialized personnel will provide clear explanations about the refining processes and the international standards applied in the operation.
For inquiries send an email to comunicaciones@petroperu.com.pe
